Senator Nancy Binay is anticipating reduced incidents of flight cancellations and overbooking by local airlines as they promised to improve services. | charieabarcaINQ
“Since magbabawas na sila ng ibebenta nilang upuan sa flights, hopefully, ay mabawasan na itong pag cancel o pag-overbook ng airlines natin,” Binay added.
Various passenger complaints about overbooking, offloading, flight delays, and cancellations by the local airlines prompted the Senate probe. During the hearing, both Cebu Pacific and PAL admitted that their operations have been affected by the global shortage of spare parts for some planes. Cebu Pacific said the issues are “further worsening the situation and causing additional delays in aircraft deliveries.”Binay found that airlines exacerbate problems by overbooking, having poor customer service, and cancellations and reservation errors.
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