Airline employees used to solving problems for travelers, found themselves without any solutions during the operations meltdown, and in a survival situation of their own.
Pilots were sleeping in terminals, on planes, or in homes of coworkers in whatever city they were stuck in, said Michael Panebianco, a member of the Southwest Airlines Pilots Association. He offered his own house in McKinney, since he was stuck in Florida with his family.
When they'd head back to the airport, Panebianco said pilots would wander the concourse trying to cobble together a legal crew to fly, but could never get through to teams in Dallas to clear it. Panebianco said he'd heard from dozens of pilots, who turned to handing out coffee or pizza to travelers they were stuck with, since there was little else they were able to do.
"Because in some cases it's gotten to a point where passengers are so frustrated, and so upset and angry, that it's really gotten to a point of hostility in some areas," he said.
Indonesia Berita Terbaru, Indonesia Berita utama
Similar News:Anda juga dapat membaca berita serupa dengan ini yang kami kumpulkan dari sumber berita lain.
Southwest Airlines CEO Says More Cancellations Ahead as Airline Tries to RecoverSouthwest will operate just over a third of its flights Tuesday and Wednesday, its CEO said, after a meltdown that stranded thousands of customers.
Baca lebih lajut »
Southwest captain explains why airline had widespread cancellation of scheduled flights across USSouthwest Airlines is apologizing tonight to customers and employees for challenges it calls, 'unacceptable.' There are widescale disruptions of Southwest Airlines flights in the form of delays and cancellations across the country including at Oakland Int
Baca lebih lajut »
Southwest stock sinks as airline delays, cancelations continueSouthwest Airlines scrapped over 12,000 flights over the busy Christmas travel weekend and says it will operate on a reduced schedule for the next several days.
Baca lebih lajut »
Hobby Airport chaos spills over to hotels as rush of Southwest Airline passengers book roomsHotels saw their occupancy levels jump over the holiday weekend with passengers stuck in...
Baca lebih lajut »
Southwest stock sinks as airline delays, cancellations continueSouthwest Airlines scrapped over 12,000 flights over the busy Christmas travel weekend and says it will operate on a reduced schedule for the next several days.
Baca lebih lajut »
Here's What a Southwest Pilot Says About Why Airline Is Canceling FlightsYou've heard Southwest's explanation for the flight cancelations. Now here's a pilot's thoughts on why this is happening. ✈️🧳 Southwest Southwestairlines
Baca lebih lajut »