You've heard Southwest's explanation for the flight cancelations. Now here's a pilot's thoughts on why this is happening. ✈️🧳 Southwest Southwestairlines
Southwest Airlines apologized Monday for operational challenges at San Diego International Airport and other airports nationwide due to an intense winter storm, promising it is working to recover.
"This forced daily changes to our flight schedule at a volume and magnitude that still has the tools our teams use to recover the airline operating at capacity," Southwest said."This safety-first work is intentional, ongoing, and necessary to return to normal reliability, one that minimizes last-minute inconveniences."
Frigid temperatures did affect procedures, Cpt. Nekouei said. However, other airlines like United were not as affected while using the same exact systems in the same cities, he said. "We had massive, massive reassignments. Over that weekend where the company lost $75 million in lost revenue, we had 33% of our pilots who were on duty, but never flew an airplane because they were either in the back of an airplane trying to get positioned to an airplane to fly or they were stuck in a hotel and could not contact crew scheduling or get to an airplane to fly," he explained.
Southwest has even more problems, the Department of Transportation wrote in a tweet."The Department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan."
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