For a brief moment this summer, it seemed like small businesses might be getting a break from the relentless onslaught of the pandemic.
. More Americans, many of them vaccinated, flocked to restaurants and stores without needing to mask up or socially distance.
New York City ordered a vaccine mandate for customers in August. For Dan Rowe, CEO of Fransmart, which runs the Brooklyn Dumpling Shop, the mandate has been a financial burden, and a headache. Brooklyn Dumpling Shop first opened in May and has six staffers. It’s pandemic-friendly format is contactless and automated.
Rowe had to hire another staffer to check vaccine cards at the door, increasing his overhead. His complaint is that retail stores and groceries with prepared foods like Whole Foods don’t face the same restrictions.The changing rules can cause customer confusion – and even some resentment. Suzanne Lucey has owned Page 158 Books bookstore in Wake Forest, N.C., for six years. When the pandemic began, the store was closed for three months.
Her stores follow state and city rules for restrictions. One store has a cafe, which must follow the New York City mandate for customers being vaccinated. The bookstores also require vaccination proof at events. Otherwise, masks are optional, though recommended, if customers and staff are vaccinated.
“We don’t have the option to ‘work from home,’ our business happens in our manufacturing plant and in our client’s homes, so we had to adjust quickly at the onset of the pandemic with Covid precautions,” she said. Williams’ staffers can spend up to eight hours a day in a mask installing closet organizing systems in a customer’s home. “The mental drain on employees has been extreme,” Williams said.
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