Delta Air Lines said in a statement that it is working on refunds in a 'timely fashion' after telling some people on social media that it could take months
, Delta Air Lines is telling some people on social media that it could be months before they see their money returned.DOT requires airlines to refund passengers within seven business days if the customer paid by credit card -- or within 20 days if they paid with cash or check. Transportation Secretary Pete Buttigieg recently warned Southwest Airlines, after
, that his agency "will use the full extent of its investigation and enforcement authority to ensure Southwest complies with its refund obligations." On Sunday, Delta tweeted that it was "months behind" on processing some refunds for canceled flights.to a user who asked for an update on the status of what they said was a refund request of more than $13,000, a Delta representative tweeted back: "Due to the backlog/ high volume of refunds, the Refund Department is a couple months behind on processing."
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