The Civil Aviation Authority of the Philippines (CAAP) should ensure that the thousands of passengers who were pestered by the technical glitch at the Ninoy Aquino International Airport (NAIA) over the weekend would be able to get a full reimbursement.
The Civil Aviation Authority of the Philippines should ensure that the thousands of passengers who were pestered by the technical glitch at the Ninoy Aquino International Airport over the weekend would be able to get a full reimbursement.Thus, said Albay 2nd district Rep. Joey Salceda on Monday, Jan. 2 as legislators review the aftermath of the unmitigated disaster that led to hundreds of flight cancellations.
Under the DOTC-DTI Joint Administrative Order No. 1 s. 2012, “In case the air carrier cancels the flight because of force majeure, safety and/or security reasons, as certified by the Civil Aviation Authority of the Philippines, a passenger shall have the right to be reimbursed for the full value of the fare.”
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