While some cars motor along for years without missing a beat, others are afflicted by fault after fault Avoid the agony with our round-up of the 25 most unreliable cars
in our 2020 survey, the Mercedes A-Class’s rating deteriorated significantly with the introduction of a new model. The current version is this year’s least reliable family car, with 31% going wrong.
Most of the affected cars encountered issues with faulty non-engine electrics, but the interior trim and air-con were also cited as problematic, which is disappointing from a premium brand. The service wasn't great either: 36% of owners had to wait more than a week for repairs, 8% were billed between £501 and £750, and 3% had to pay more than £1500 to get their cars working again.
Most repair work was done for free, but 7% of owners paid up to £50, another 7% between £101 and £200, and the remaining 7% saw bills as high as £750. While no cars broke down because of any issues, the Juke’s record was further tarnished by the fact that 36% of owners waited more than a week for their car to be repaired.The Range Rover Sport features on this list once again this year, although its score is 9.3% better than last time.
The service wasn’t great either. Repairs took more than a week in 40% of cases, and only 87% of cars were fixed for free – with 3% of owners getting bills between £1001 and £1500.
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