The KPRC 2 Investigates team is fielding your emails and phone calls while working on getting you help with your Houston water issues. investigates kprc2 click2houston htx hounews drained
An update to our 'DRAINED' KPRC 2 Investigates series into issues people are having with the City of Houston water department.– Your response to our investigation of the Houston Water Department shows us the stories resonated. We spent months investigating and
KPRC 2 Investigates water bill issues in the Houston area. Investigator Amy Davis speaks to Houston City Council members about issues customers say they need help with. KPRC 2 Investigates high water bills. One Acres Homes resident lived without water for 4 years after he was unable to pay a $7,000+ water bill.
We did follow up. Williams had agreed to pay the outstanding balance on his account from before his water was shut off in 2018, but that balance was only $2573.77 before three months of unusually large bills showing he used 48,000 gallons in May, 78,000 gallons of water in June and another 64,000 gallons in July. After that July bill, William’s meter readings and water bills went down to show he owed less than $40 each month.
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