A Miami woman is suing American Airlines, accusing a flight attendant of mistreating her and locking her emotional support dog in an aircraft bathroom for an hour.
A Miami woman is suing American Airlines, accusing a flight attendant of mistreating her and locking her emotional support dog in an airplane bathroom for an hour.
At one point, the attendant, identified only as Regina in the suit, grabbed the kennel, with the dog inside, and started slamming it"with the door to the bathroom," according to the lawsuit. She said she boarded the plane without an issue, but claims in her lawsuit that later on, one of the flight attendants screamed at her when she noticed the dog, saying it was against Federal Aviation Administration rules and that she would be"cuffed" once the plane landed.
"This is a terrible case where AA completely ignored the mental anguish of a passenger, ignored their own carrier agreement with passengers, and violated every standard of decency," the suit said, noting that the woman was pregnant at the time."Regina [the flight attendant] yelled at Plaintiff and her husband the whole trip, even stating so much that the dog is not allowed to be wrapped with an AA blanket.
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