The 988 helpline is a national helpline staffed with mental health counselors around the country that’s designed to be as easy to remember as 911.
, intended to help anyone experiencing a mental health emergency, has been out of service for several hours Thursday.
People can still reach a mental health counselor through the lifeline by texting “988″ or opening a chat atThe Department of Health and Human Services, which oversaw the launch of the three-digit lifeline earlier this year, is in communication with the contractor that supports the line, HHS spokeswoman Sarah Lovenheim said in a tweet Thursday.
Veterans who are looking to reach the helpline can call the Veterans Crisis Line directly at 877-267-6030. The outage is also affecting the Substance Abuse and Mental Health Services Administration’s Disaster Distress Helpline.
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Widespread outage shuts down 988 mental health hotlineThe nation's new 988 hotline, intended to help anyone experiencing a mental health emergency, has been out of service for several hours Thursday.
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