Why this Microsoft president doesn't include her phone number in her out-of-office (via CNBCMakeIt)
Deb Cupp, president of Microsoft North America, takes a vacation in the Outer Banks every year but says you don't always have to tell your team how you're using your PTO.Deb Cupp has been taking the same summer vacation since college. Every August, she and her husband and dog spend two weeks in Outer Banks, North Carolina — Cupp's "happy place" where "I really feel like I can unplug and relax and just enjoy my time with my family," she tells CNBC Make It.
A few weeks before her departure, she sends around a note to remind everyone of her out-of-office dates. Then once she's logged off, she's unavailable — as in, "doesn't include a phone number if you need her" unavailable. I used to say, "If there's an emergency, you can reach me via phone." I stopped doing that because everyone's definition of an emergency is different. But I have an amazing team. In most emergencies, they don't need me. So it's actually a good thing to tell them I'm not available. It makes people really pause and realize, "I can probably solve this issue." And by the time I get back, it's usually handled.
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