One of Southwest Airlines’ top executives will be at the mercy of critical U.S. Senators on Thursday to answer for the December holiday meltdown that made the...
Watterson also said the company is testing an upgrade to the crew scheduling software from GE Digital that will prevent future problems such as those that caused issues over the holidays.
Sen. Ted Cruz, R-Texas, is the ranking Republican on the committee. In a statement, his office said that Cruz will oppose efforts to add extra regulations to airlines. “Now as much as Southwest messed up, the question of whether they’ve sufficiently made things right will be answered by the flying public,” Cruz said in his prepared remarks he plans to deliver Thursday. “I’m not sure all of my colleagues fully appreciate this fact or just how powerful the free market is.”
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