Shouldn’t each new generation of bosses know better? If we can recognize what we dislike in our own managers, why aren’t we able to rectify their mistakes when we become leaders ourselves?
Photo-Illustration: Marcus Peabody; Photo: Getty Images What makes a boss truly terrible — and how should you deal with it? Cut writer Katie Heaney explores the science behind what makes one person an excellent boss and another person a horrible one, as part of a weeklong series about what makes a bad boss, and why we’re so tortured by them.
According to Robert Sutton, professor of management science at the Stanford University School of Engineering and author of The Asshole Survival Guide: How to Deal With People Who Treat You Like Dirt, says many of the people we consider bad bosses get into leadership for the wrong reasons: specifically, because they enjoy wielding power over others, and the recognition that comes with it.
If the 24-year-old with the dubious app idea is to blame, so, too, is the mind-set with which so many of us approach our jobs, says Amy Edmondson, professor of leadership and management at Harvard Business School and author of The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. “Far too many bosses have a taken-for-granted and highly outdated mental model about what it means to be a boss,” says Edmondson.
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