'We're used to seeing people on their worst day': Career centers help with more than jobs during pandemic (via CNBCMakeIt)
For Bridget Altenburg, a work trip to Washington, D.C. in late February was business as usual. Meetings between the president and CEO of Chicago's, a career services nonprofit, and congressional staffers included the usual banter about the weather and how the Chicago Cubs would do this season.
"I'm continuously blown away at how great my team is adapting to this, and how passionate they are to help their job seekers in any way they possibly can," Altenburg tellsThe work of career services has never been so crucial as it is today, now that the pandemic has caused more thanto lose jobs with no clear end in sight. But as career-center workers have changed how and where they do their jobs, the nature of their jobs has shifted, too.
Within one program dedicated to senior workers, for example, Altenburg estimates 80% of the 1,000 participants don't have internet access at home. Despite digital solutions and analog workarounds, moving career services online means losing a critical component of helping people through the job search.
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