Waymo is onboarding tens of thousands of new customers in San Francisco after winning approval from state regulators to operate a 24/7 paid robotaxi service.
Waymo is opening up its robotaxi service in San Francisco to tens of thousands of people across 47 square miles of the city — a significant expansion of the company’s driverless ridehail operations. Last August, Waymo and its driverless rivals won approval from California regulators to operate their commercial service 24/7. The vote was a significant win for the tech industry, which has been battling criticism that its robot cars occasionally obstruct emergency vehicles and cause traffic jams.
“This territory expansion applies to those riders who currently have access to our service and all those to be added from the waitlist in the near future,” Waymo spokesperson Christopher Bonelli said in an email. “We are still seeing very strong demand, so we want to scale responsibly to maintain service quality and good user experience.” Scaling responsibly is the watchword because Waymo has faced significant opposition, not just from residents but also city officials and law enforcement.
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