As Walmart moves to phase out its familiar 'greeters' at some 1,000 stores nationwide, disabled workers who fill many of those jobs say they're being unfairly targeted.
In this April 21, 2018 photo provided by Rachel Wasser, Walmart greeter John Combs works at a Walmart store in Vancouver, Wash. Combs, who has cerebral palsy, and other greeters with disabilities are threatened with job loss as Walmart transforms the greeter position into one that’s more physically demanding. Combs was devastated and then angered by his impending job loss.
Now Walmart, America’s largest private employer, is facing a backlash as customers rally around some of the chain’s most highly visible employees. The effect of the greeter phase-out on disabled and elderly employees — who have traditionally gravitated toward the role as one they were well-suited to doing — largely escaped public notice until last week, when Walmart launched a second round of cuts.
In Vancouver, Washington, John Combs, 42, who has cerebral palsy, was devastated and then angered by his impending job loss. It had taken his family five years to find him a job he could do, and he loved the work, coming up with nicknames for all his co-workers. “It’s the messaging that concerns me,” said Gabrielle Sedor, chief operations officer at ANCOR, a trade group representing service providers. “Given that Walmart is such an international leader in the retail space, I’m concerned this decision might suggest to some people that the bottom line of the company is more important to the company than inclusive communities. We don’t think those two are mutually exclusive.
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