In a video of the incident, a female Taco Bell employee can be seen yelling angrily in Spanish at a customer Francisco Hernandez, before slapping his face with her open hand.
A Florida Taco Bell staffer verbally and physically assaulted a customer this week for allegedly complaining about an overcooked meal.
Hernandez, told Miami 7 News that the argument began after he complained to staff that his food had been cooked for too long. “I felt like I was violated as a customer ’cause the customer is always right,” he said. “The chalupa was very hot, overcooked, but again, I was so hungry I ate it, and all the stuff just fell on the paper.”
In another video, the employee can be seen yelling at the customer from outside his car while he attempted to talk back at her. Hernandez said he began filming when he noticed the Taco Bell cook had followed him to his car.
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