Vasudeva Akula's stories.
In today’s customer-centric market, addressing customer churn is no less than a battle. And in this battle, data science is an indispensable weapon.The ability to retain customers and maximize customer lifetime value is paramount to long-term success.
An omnichannel retention approach helps deliver a holistic customer experience.Ultimately, your customers will be the ones to tell you what they expect. Staying connected to your customers is the best way to bring them the experience they want!There are several less-tapped growth opportunities that can boost the overall customer revenue by supporting your sales goals and reducing the cost of acquisition.
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