US drugstores squeezed by vaccine demand, staff shortages

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US drugstores squeezed by vaccine demand, staff shortages
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A rush of vaccine-seeking customers and staff shortages are squeezing drugstores around the country.

A rush of vaccine-seeking customers and staff shortages are squeezing drugstores around the U.S., leading to frazzled workers and temporary pharmacy closures.

“There’s crazy increased demand on pharmacies right now,” said Theresa Tolle, an independent pharmacist who has seen COVID-19 vaccine demand quadruple since the summer at her Sebastian, Florida, store. Tolle said she was lucky to hire a pharmacy resident just before the delta surge arrived. The new employee was supposed to focus mostly on diabetes programs but has largely been relegated to vaccine duty.

Such temporary closures have ebbed and flowed in pockets around the country throughout the pandemic, but they have grown more acute in recent months, said Anne Burns, a vice president with the American Pharmacists Association. CVS Health spokesman T.J. Crawford said he couldn’t comment on the circumstances for one store. But he said his company continues “to manage through a workforce shortage that isn’t unique to CVS Health.”

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