One of the first lawsuits against Southwest Airlines surfaced from two San Diegan travelers. The couple are filing class-action against the airline over complications and delays during the company's winter-storm scandal. More info:
SAN DIEGO – A proposed class-action lawsuit was filed against Southwest Airlines on behalf of two San Diego County residents who bought tickets for flights that were canceled during the airline’s scheduling-system meltdown over the holidays.
Youssef and his spouse were stranded in Nashville, Tennessee, for several days and unable to return to San Diego “due to SWA’s malfeasance,” the lawsuit alleges. In a statement, Southwest Airlines said, “There are several high priority efforts under way to do right by our customers, including processing refunds from canceled flights, and reimbursing customers for expenses incurred as a result of the irregular operations. We have a long and proud 51-year history of delivering on our customers’ expectations, and we are committed to the all-important imperative of taking care of them during operational disruptions. In fact, on Dec.
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Proposed class-action lawsuit filed in San Diego against Southwest AirlinesThe lawsuit alleges that regardless of weather conditions, Southwest 'knew or should have known it could not perform due to woefully inadequate staffing and complete inability to provide services as promised.'
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San Diego Residents File Proposed Class-Action Lawsuit Against Southwest AirlinesA proposed class-action lawsuit was filed against Southwest Airlines on behalf of two San Diego County residents who bought tickets for flights that were canceled during the airline’s scheduling-system meltdown over the holidays.
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San Diego residents file lawsuit against Southwest Airlines over holiday travel meltdownA proposed class-action lawsuit was filed against Southwest Airlines on behalf of two San Diego County residents who bought tickets for flights that were canceled during the airline's scheduling-system meltdown over the holidays.
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How Southwest Airlines Melted Down - The Journal. - WSJ PodcastsSevere winter weather impacted a lot of airlines this holiday season. But only one canceled more than 70% of its flights: Southwest. WSJ’s Alison Sider explains how the airline found itself at the center of one of the worst travel breakdowns in years. Further Reading: -How Southwest Airlines Melted Down -Southwest Says It Maintains Normal Schedule as Airline Processes Bags, Refunds -Southwest Airlines Cancellations Continue Further Listening: -While Airlines Shrink, Southwest Goes Big -How One Airline Sees the Future of Flying
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San Diego Southwest customers sue airline over canceled flight during Christmas holiday periodThe proposed class-action suit seeks compensation for the thousands of customers whose holiday flights were canceled as rival airlines were able to rebound far more quickly from a pre-Christmas storm
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