Several travelers in our area have reported to Eyewitness News 7 on Your Side Investigates that they have been unable to get their luggage from Air France at Charles de Gaulle Airport in Paris.
Several travelers in our area have reported to Eyewitness News 7 on Your Side Investigates that they have been unable to get their luggage from Air France at Charles de Gaulle Airport in Paris - a problem acknowledged by the airline and which is affecting thousands of travelers.Golden said her two suitcases have been stuck at Charles de Gaulle for the last 10 days and she can see their location from the Air Tags she has in the bags.
Earlier this month, airport workers at Charles de Gaulle went on strike fighting for higher wages. Around the same time, the airport's baggage sorting system had a technical malfunction leaving 1,500 pieces of luggage grounded. "I would like to offer my deep and sincere apologies to those of you whose travels have been affected by this situation," she wrote."I would also like to assure you that all of us at Air France are working tirelessly at your service to resolve each individual situation."
Travelers through Charles de Gaulle aren't the only ones who are experiencing luggage headaches this summer. It has been happening at several airports in Europe, including London's Heathrow Airport, due to worker strikes, staff shortages and high travel demand.
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