When San Antonians dial the city’s 311 line, the main hub for reporting problems and...
About 37 percent of San Antonio’s 311 calls are directed at the city’s Solid Waste Management Department.When San Antonians dial the city’s 311 line, the main hub for reporting problems and getting a wide range of information, there’s a good chance they’re calling to gripe about garbage.The number one complaint: no trash pickup.
“Many routes have 430,000 homes with just three trucks operating, so there is a large opportunity to miss houses during garbage pickup, so it seems like we have a lot of calls for our Solid Waste Department,” said Paula Stallcup, director of 311 operations. “But in reality, they do a good job.”Talking trash: Here's how much waste and recycling San Antonio generates each year
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