More than 14 million Americans likely could have filed their federal taxes for free last year but paid for tax preparation instead, according to the Treasury Department.
More than 14 million Americans with low and moderate incomes likely could have filed their federal taxes for free last year, but they paid for tax preparation instead, according to a new Treasury Department audit.
Free File users need to access the program through the IRS’ website, but TIGTA said many people might not know that. Fiscal year 2014 was the last time the IRS devoted any marketing money to promote the program, TIGTA noted. Last year, the news site ProPublica reported that TurboTax and H&R Block used web coding to allegedly make it difficult for would-be participants to access the program. The companies disputed the claims while lawmakers called for an explanation. This week, the companies maintained they were fully committed to helping taxpayers use the program.
“H&R Block continues to support the IRS Free File program and is participating in it again this tax season. We remain committed to providing opportunities for consumers to file their taxes for free and look forward to providing expertise and care to millions of taxpayers,” a spokeswoman said.The TIGTA report this week estimated more than 14 million taxpayers fit the Free File criteria, but still may have paid for tax preparation. An additional 20.
The IRS also hasn’t done enough to promote the program and even when people find out about it, it’s difficult to determine eligibility, TIGTA added.
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