Ticketmaster execs called to testify before Congress after Taylor Swift tickets fiasco

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Ticketmaster execs called to testify before Congress after Taylor Swift tickets fiasco
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Ticketmaster is being called before Congress after the Taylor Swift tickets fiasco for her Eras tour a few weeks ago.

Despite the criticism and problems, Ticketmaster said the vast majority of those Taylor Swift tickets were sold to their verified fans, not bots.

"I had them in my cart and they were ripped away from me, so I called Ticketmaster and they said there is nothing they can do," Baig said. Baig showed the I-Team posts where people said they accidentally purchased ADA tickets and now want to sell them. Others are scalpers. Ticketmaster tries to prevent people from fraudulently purchasing ADA seats by asking buyers to agree to terms and conditions.

Schakowsky is chair of the Consumer Protection and Commerce Subcommittee of the Energy and Commerce Committee. She and a bipartisan group of congressional leaders sent aasking them to come in for a briefing and give a full explanation of its sales process.

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