Those Amazon returns? They’re killing the environment

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Those Amazon returns? They’re killing the environment
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As consumers and companies rethink their choices in light of climate change, e-commerce returns amount to a hidden environmental crisis.

to e-commerce retailers each day. It’s a flood of unwanted stuff that’s expected to peak on Jan. 2, which UPS Inc. cheekily calls “National Returns Day.”

The benefits don’t just accrue to consumers; a retailer that stands by its products likely sells more of them. Younger shoppers in particular are more inclined to treat online purchases as rentals, or to buy clothing to try on, then return what doesn’t fit or look good. It’s a global trend: In Sweden, return rates are asThe logistical burden of these returns is so heavy it’s inspired an entire industry devoted to dealing with unwanted stuff. But the environmental toll may prove to be more significant.

Making matters worse, getting those products from a dissatisfied customer’s home to wherever they’ll end up is a carbon-heavy process.

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