This simple, effective program is preventing elder fraud and catching scammers

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This simple, effective program is preventing elder fraud and catching scammers
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Teaching bank and credit union employees to spot elder abuse and exploitation made a world of difference.

Financial exploitation of older Americans seems to be getting worse. The Treasury Department reported a 17% increase in the number of cases in 2017 vs. 2016, the latest figures available. And the Center for Financial Services Innovation says at least 20% of older adults have been victims of elder financial fraud. But there’s one piece of encouraging news on this otherwise depressing front.

“We’re thrilled with the results,” said Debra Whitman, executive vice president and chief public policy officer at AARP. “Working with the [financial] industry, we are making it more difficult for individuals to take advantage of older adults.” Jilenne Gunther, national director of the BankSafe Initative at AARP Public Policy Institute, said the key was teaching employees how to spot the red flags of exploitation and then being empowered to report situations to their managers, to Adult Protective Services, and to law-enforcement officials.Once bank and credit union representatives saw attempts at financial exploitation, they often delayed suspicious transactions or put a hold on accounts.

Elder fraud “perpetrators target everyone, regardless of how much money they have in their account,” Gunther said. The future for BankSafe AARP is so pleased with the BankSafe results it plans to expand the program to other financial institutions nationwide.

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