Mark Zuckerberg is done saying sorry—but it looks like Congress, fueled by whistleblower Frances Haugen, has other plans.
he sent out to employees and then posted on Facebook that the hearing “misrepresents our work and our motives.” He also argued that, “If we didn’t care about fighting harmful content, then why would we employ so many more people dedicated to this than any other company in our space.” But as Haugen noted, whatever the company is doing is clearly not enough. Relying on algorithms to police the speech of 2.
When I first started covering tech companies, what journalists wrote about them had an impact. Even Facebook paused its bad behavior, though there was no guarantee it wouldn’t start up again.
So far, Facebook has been able to shrug off repercussions. One of the most striking examples of this was illustrated in the data Haugen leaked to theOne story showed how Facebook was fully aware that “thirty-two percent of teen girls said that when they felt bad about their bodies, Instagram made them feel worse.
A tech pioneer once told me that “technology makes society 51% better, and 49% worse”—a statistic that, he argued, means we should embrace these platforms and the good they bring: the rise of movements like #MeToo and Black Lives Matter, and the astounding creativity they have afforded. It’s true that Facebook, Twitter, YouTube, et al. have fundamentally changed society, but not always for the better.
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