The Secret Ingredient of ChatGPT Is Human Advice
This work requires hours of meticulous writing, editing and rating. Workers may spend 20 minutes writing a single prompt and its response. Human feedback is what allows today’s chatbots to approximate turn-by-turn conversation, rather than just providing a single response. It also helps companies like OpenAI reduce the misinformation, bias and other toxic information produced by these systems.
Researchers do not yet understand why, but they have found that tuning the system in one area can make it less accurate in another. That is the conundrum at the heart of AI development: As machines learn to perform tasks through hours of data analysis, they can also find their way to unexpected, unwanted and perhaps even harmful behavior.
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