The People Left Behind in a Broadband World

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The People Left Behind in a Broadband World
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As Americans anticipate the arrival of 5G wireless technology, it’s easy to forget that millions of people across the U.S. still have no broadband internet access in their homes

Nick Tepe, director of Athens County Public Libraries in southeastern Ohio, often drives into the Nelsonville Library parking lot to see it dotted with cars occupied by passengers lit up by the light of their laptops and cellphones. Mr. Tepe keeps the library’s Wi-Fi on 24/7 so that local students and professionals can study, work or simply catch up on social media whenever they have the time to do so.

This isn’t just about not being able to play the latest videogames online or stream movies on a phone. For people without broadband connections, it’s much harder to do things like conduct research for schoolwork, grow their own businesses or even find work online. On the path to a better life, it’s at least a detour, if not a roadblock.

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Mr. Byrd rubs his eyes while doing homework. For a journalism paper, he researched a website that didn't have a mobile version and he struggled to read the information on his phone. He gave up in frustration and turned in the paper with minimal research done. Currently, employees hand count each item, as they load them into boxes and onto pallets for shipment, a time-consuming process that “frequently leaves room for error,” says Tapan Alam, an engineer at Snowville Creamery. —Tapan Alam, engineer at Snowville Creamery Integration Acres in Albany, Ohio, also lacks broadband access. The farm sells walnuts and several other products online, but without broadband, productivity is hindered when processing online orders and communicating with customers.

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