The key leadership take-away in Manafort's non-apology:
, “I am sorry for what I have done and all the activities that have gotten us here today,” and assured the judge that"the future will be very different.”
It's fascinating and consequential that the fundamentals of a person's character tend to be neglected when a company is searching for a new leader. The tendency is to look at what candidates have done and what they can do, not at who they are as people.“After some other mistakes, I learned to go into business only with people whom I like, trust and admire.
Here's the underlying psychology. To show remorse you have to first accept that you've been involved in wrong-doing. Then you have to have the capacity for guilt, which requires that you have the internal psychological structures that enable you to know these three things:Other people are not tools for you to use to meet your goals but real, separate entities whose lives and feelings matter to them as much as yours do to you.
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