Ted Lasso's successes show how emotional intelligence can be a leadership superpower
This and other advice from Lasso might be swimming around the brains of the show's fans now that the story of the fish-out-water American football coach managing a UK soccer team has wrapped its third andLeaders in business — particularly those thrust into unfamiliar situations — could benefit from adopting the Lasso way: Those in charge can be more successful by showing emotional intelligence and resilience.
Part of building authentic connections comes when leaders demonstrate humility, according to Bruce Avolio, a professor of management at the University of Washington's Foster School of Business and director of the school's Center for Leadership and Strategic Thinking. Lasso, played by series co-creator Jason Sudeikis, wasn't afraid to reveal to those he was charged with leading when he didn't know something. Indeed, Lasso memorably said,"You could fill two internets with what I don't know about football." that many leaders are afraid to show humility.
One of Lasso's strengths as a coach and a leader, Avolio said, is his how he looks for ways to learn and grow — while also delaying judgment. That willingness indicates that Lasso has what's called a"high learning orientation." That way of operating trumps Lasso's focus on the types of performance metrics that real-life leaders often focus on — sometimes at the expense of understand those they're trying to lead.
"Ted centers his focus on the human dynamic, perhaps the hardest of all skills to master," Avolio said.
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