Taylor Swift is pissed at Ticketmaster over the concert ticket presale disaster for her Eras tour.
is sorry for her fans who feel they were screwed by Ticketmaster in trying to score tickets for her tour ... blasting the company for failing to deliver on its promise for a smooth rollout.
The singer just broke her silence on the concert ticket disaster, with a lengthy statement on her Instagram Story where she's royally pissed at Ticketmaster ... echoing the same feelings from her legions of fans. Taylor says she's extremely protective of her fans and adds,"It's really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse."
TS also says,"There are a multitude of reasons why people had such a hard time trying to get tickets and I’m trying to figure out how this situation can be improved moving forward."
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