Swifties are seeing red over issues they had with Ticketmaster while trying to buy tickets to Taylor Swift’s The Eras Tour, and they’re taking the live entertainment giant to court
The presale, which was set for Nov. 15 and 16, was supposed to “level the playing field without racing against bots” but, instead, the fans say “Ticketmaster intentionally and purposefully mislead ticket purchasers by allowing scalpers and bots access to TayloraSwiftTix presale.”
According to the complaint, codes sent to 1.4 million verified fans allowed them purchase up to six tickets to three venues. “Ticketmaster did not have enough seats to meet the demand this number of codes would require,” states the complaint. “Ticketmaster intentionally provided codes when it could not satisfy ticket demand.” They also say that was compounded b the fact that an additional 14 million users were allowed in to what was supposed to have been an exclusive purchase window.
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