Of the 1,700 Americans in the survey, 1 in 6 said their luggage was lost or delayed.
That tracks with federal statistics that show more than 1.7 million bags were mishandled last year by U.S. air carriers.
The survey also shows that 41% of fliers now say they will avoid checking in with a bag in the future.Transportation experts agree that staffing shortages at airports combined with high travel demand are at the root of the problem.
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