SupportNinja, a global business process outsourcing company with headquarters in the Philippines and US, today announced the acquisition of Bolton Remote, a specialist provider of Customer Success, Technical Support and Product Operations solutions.
This acquisition enables SupportNinja, supported by growth investment from BV Investment Partners, to extend its reach into new markets and provide a more exhaustive list of services to its clients including expanded data operations, renewals management, Customer Success and onboarding, technical expertise, and back-office support.
SupportNinja’s CEO, Connor Tomkies, explained, “We have always prided ourselves on providing excellent services on behalf of our clients to ensure every customer interaction is valuable, By aligning with a like-minded company like Bolton Remote, we can leverage a strong collective operational footprint and technological advancements across several lines of business. We’re excited to welcome a team that shares the same values of humility and transparency in all we do.
Bolton Remote’s expertise in helping fast-growing, customer-obsessed technology companies scale will facilitate SupportNinja’s ability to serve its partners from all corners of the globe with highly flexible, scalable solutions. The combined capabilities are underscored by a shared culture of incredible people doing incredible work.
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