Disney, WBD, and more Hollywood companies are arguing that FTC plans to make it easier for consumers to cancel subscriptions violate streamers' free speech
, 44% of respondents said they canceled a paid streaming service within the past six months, the highest level in the nearly five years Deloitte has been tracking churn.
, said in its public comment that the proposed reg is so vague, it would lead marketers to be excessive in their disclosures, leaving consumers"inundated" and"confused." The reg would even infringe on its members' freedom of speech, the association argued. Sirius XM wrote in its comments that one proposed requirement — that companies maintain records of phone calls with customers — would cost the company"several million" dollars a year to comply with.
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