'Southwest Airlines made a risky gamble that mass layoffs and spending billions of dollars on handouts to investors rather than fixing infrastructure would pay off with record profits,' said one watchdog. 'The airline lost that bet badly.'
"Southwest Airlines made a risky gamble that mass layoffs and spending billions of dollars on handouts to investors rather than fixing infrastructure would pay off with record profits," said one watchdog. "The airline lost that bet badly.
"Southwest's well-compensated executives could have prioritized its workers and customers by preparing for the worst, but greed trumped all as they put a small group of wealthy investors first," Herrig added. "Consumers shouldn't be the ones stuck holding the bag for Southwest's greedy management decisions, but here we are.
Unions representing flight attendants and pilots have said that while the winter storm fueled some of the cancellations, deliberate decisions by Southwest management were ultimately responsible for what's beenSpecifically, the vice president of the Southwest Airlines Pilots Associationthat the company's "outdated" scheduling software has been overwhelmed, wreaking havoc on operations.
"Obviously, the impact of Winter Storm Elliott created the issues, but the Southwest Airlines systems cannot recover because we have outdated technology," Montgomery said.Wednesday that many of the scheduling issues "stem from the carrier's unique 'point-to-point' model, in which planes tend to fly from destination to destination without returning to one or two main hubs.
"Ground workers need more support," Barnes added. "Many of our people have been forced to work 16- or 18-hour days during this holiday season. Our members work hard, they're dedicated to their jobs, but many are getting sick, and some have experienced frostbite over the past week. In severe weather, it's unreasonable for workers to stay outside for extended periods. People need to be able to cycle in and out of the cold.
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Southwest Airlines Spent $5.6 Billion on Shareholder Gifts in Years Ahead of Mass Cancellation Crisis'Southwest Airlines made a risky gamble that mass layoffs and spending billions of dollars on handouts to investors rather than fixing infrastructure would pay off with record profits,' said one watchdog. 'The airline lost that bet badly.'
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Did a Southwest Airlines Pilot Post on Facebook, 'Southwest Airlines Has Imploded'?Facebook users copied and pasted a post about a supposed Southwest Airlines pilot as the company struggled with canceled flights in December 2022.
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Why Southwest Airlines canceled so many flights during the busiest holiday travel week of the yearSouthwest Airlines travelers faced a brutal capstone to the Christmas weekend, as the company canceled 70% of its flights Monday. Another 63% had been canceled by Tuesday. In a statement on its website, Southwest called its own performance 'unacceptable.'
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Frustration and baggage mount at Midway in post-Christmas Southwest Airlines chaosSome passengers said they were stuck for three or four hours in lines that spanned the entire length of Midway’s upper-level departures concourse.
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Southwest Airlines slashes thousands of flights in days ahead to ‘reset’ after meltdownSouthwest Airlines dramatically reduced its flight schedule and has stopped selling tickets for most of the country in the coming days as it tries to restore...
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Southwest Airlines meltdown worsens; California airports hard hit with mass cancellationsThousands of Southwest Airlines’ travelers remained stranded at airports across the country Tuesday morning. Airlines canceled more than 2,800 flights Tuesday morning, the majority of them — 2,526 flights — with Southwest Airlines.
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