Southwest Airlines has been sued by a passenger who said it failed to provide refunds to passengers left stranded when an operational meltdown led the carrier to cancel more than 15,000 flights late last month.
NEW YORK -
Though Southwest has promised to reimburse passengers for expenses, Capdeville said it offered only a credit to him and his daughter after scrapping their Dec. 27 flight to Portland, Oregon from New Orleans and being unable to book alternative travel. Capdeville, a Marrero, Louisiana resident, is seeking damages for passengers on Southwest flights canceled since Dec. 24, and who did not receive refunds or expense reimbursements.
Southwest has said it would reimburse affected passengers for reasonable expenses such as last-minute hotel, rental car and dining costs, but it might take several weeks.
Indonesia Berita Terbaru, Indonesia Berita utama
Similar News:Anda juga dapat membaca berita serupa dengan ini yang kami kumpulkan dari sumber berita lain.
Southwest Airlines agent helps San Antonio woman in hour of needSouthwest Airlines was in the news this past week for adding to a travel mess over the holidays. But, one woman is singing the praises of a ticketing agent for helping her on her mother’s last day.
Baca lebih lajut »
Southwest Airlines scrubs more than 130 flights after resuming 'normal' scheduleSouthwest Airlines again canceled dozens of flights after returning to a more regular flying schedule following a winter storm-related meltdown last week.
Baca lebih lajut »
Southwest Airlines scrubs 160 flights after resuming 'normal' scheduleCarrier said flights are back on track after travel woes, but concedes it is 'inundated' with lost luggage.
Baca lebih lajut »
Southwest Airlines says it has returned to 'a normal schedule'Southwest Airlines Co. returned to more normal operations this weekend, contending with some weather challenges as it sought to regain credibility with...
Baca lebih lajut »
Insiders at Southwest reveal how the airline's service implodedSouthwest Airlines vows to make things right with passengers after a massive travel meltdown scuttled holiday plans for hundreds of thousands of passengers.
Baca lebih lajut »
Southwest Airlines meltdown left me stranded — and gratefulWhen Southwest Airlines canceled thousands of flights over the Christmas holiday, my family got extra time to make memories. So many weren't as lucky, jaclyncosgrove.
Baca lebih lajut »