. SouthwestAir's holiday chaos — which led to more than 16,700 canceled flights — could cost the company as much as $825 million, the airline said.
— worth more than $300 in flights — to passengers whose flights were cancelled, or significantly delayed, over the holidays.
The operational meltdown also led to widespread criticism of the airline's operations. The Southwest Airlines Pilots AssociationBecome a KPBS sponsor "Gary Kelly still reigns supreme on the board of this Company despite having overseen the decisions and setting the conditions that made this most recent fiasco possible," Captain Tom Nekouei, vice president of the Southwest pilots union, wrote."I, for one, am tired of seeing my Company's good name, and in some cases our fellow employees' reputations, dragged through the mud in national media.
"In 2023 we will continue our work, from accountability for Southwest Airlines to further progress supporting all airline passengers through action on enforcement, rulemaking, and transparency," Buttigieg,Southwest Airlines failed its customers this past week, and our department will continue acting to get travelers what they are owed.— Secretary Pete Buttigieg In Friday's filing, Southwest said it expects to lose an estimated $400 million to $425 million in revenue.
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Holiday travel disruptions could cost Southwest up to $825 millionSouthwest expects to take a huge financial hit following a system meltdown that led to thousands of flights being canceled over the holidays.
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