There are two sides to all conflict in a workplace. Great leaders examine both — here's why.
we found that individuals with a paradox mindset generate more creative responses to tensions.
Valine reflected on his own tensions. He had seen other colleagues grappling with how to give him difficult feedback in the past. He saw the courage they needed to be straight with him. He also knew how grateful he was to those who made the effort. Valine constantly revisited the tensions that surfaced in supporting underrepresented minorities. Some colleagues were eager and open to constructive feedback. Others needed to build more trust before doing so. Addressing these tensions was a moving target.
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