People want food to be handmade, but technology will likely continue upending other aspects of the restaurant industry, predicts former Domino's CEO Patrick Doyle.
. Doyle and Carlyle will look to acquire existing companies that have an opportunity to be transformed through technology.
The kinds of companies would need to have direct relationships with customers, possibly in the restaurant business, health care or hospitality, Doyle said, adding that acquisitions may reach up to $10 billion. Doyle led Domino's for nearly a decade, during which he oversaw a significant turnaround of the pizza chain through improving the food's taste and. Domino's shares traded below $8 in December 2009, just before Doyle became CEO. On Jan. 9, 2018, when Doyle's departure was announced, Domino's closed at $206.71.
The use of technology to upend the restaurant industry's workforce in not new, but it continues to be an area of focusDoyle said that Domino's is considering many ways technology could improve its business, but felt that automating the food-making process wasn't appetizing to customers. But, in addition to the continued adoption of online ordering and self-service kiosks in stores, Doyle said technology may still further upend the restaurant industry through changing how food is served to customers. While he was CEO, Domino's
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