In a TED talk, retired U.S. Army Gen. Stanley McChrystal said that the best leaders often listen to —and learn from — younger, less experienced people. Here’s why.
Interacting with the ranger helped McChrystal realize that many of his colleagues had unique talents that could benefit the operation, regardless of their military rank. He said he was compelled to do three things:McChrystal said he had to acknowledge that he wasn't familiar with changes in technology or tactics being employed by lower level members of the Army, even if he held a higher position than them:"Things that we grew up doing wasn't what the force was doing anymore.
Leaders, he said, need to be honest with themselves and others about their limitations and mistakes. That honesty is what can help build credibility and trust with others, he said.Leaders need to encourage the people around them to share ideas or knowledge, McChrystal said. Showing others that you care about what they have to say is another way to foster trust and bolster credibility.
Leaders also need to recognize their biases and be open-minded enough to accept that useful ideas can sometimes come from unexpected places — trusting that other people often bring something valuable to the table. "A leader isn't good because they're right. They're good because they're willing to learn and to trust," McChrystal said.The"reverse-mentoring" concept flips the traditional mentorship model: Executives, managers and other higher-ups accept mentorship from people below them to acquire new knowledge and skills.with Forbes, saying,"When you think of technology, who do you go to to make your computer work? Your grandkids.
He urged leaders to ask for help from people younger and less-experienced than them because"it's not a mark of dishonor and limitation. It's a mark of willingness to learn" that"dramatically" increases a your credibility.
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