NEW YORK — Susan Zimmerman was in the middle of dinner service aboard Lufthansa Flight 469 when turbulence hit.
“It was all of a sudden we lifted up, and then we started dropping down really fast. It felt like about five seconds of freefall,” she said.
According to Flight Aware, the flight descended roughly 10,000 feet over 10 minutes, including a one-minute, 1,000-foot drop at one point. After the sudden turbulence, she described the scene as if “a food fight had erupted in the plane,” with broken glassware, trays, and food everywhere following the disrupted dinner service.
Roughly 15 paramedics were waiting at the jet bridge, according to Zimmerman. About six boarded the plane to assist the injured passengers before the passengers fully deplaned.
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