Bolts that helped secure a panel to the frame of a Boeing 737 Max 9 were missing before the panel blew off the Alaska Airlines plane last month, according to accident investigators.
The loss of the panel forced pilots of the Alaska Airlines Boeing 737 Max 9 jet to make a harrowing emergency landing. -
The Alaska Airlines pilots were forced to make a harrowing emergency landing with a hole in the side of the plane, but no serious injuries were reported. The report did not say who removed the bolts. It said that a text message between Boeing employees who finished working on the plane after the rivet job included the photo showing the plug with missing bolts.Sen. Tammy Duckworth, D-Ill., was upset at Boeing’s lack of documentation about who did what and when the bolts went missing.
“Whatever final conclusions are reached, Boeing is accountable for what happened,” CEO David Calhoun said in a statement. “An event like this must not happen on an airplane that leaves our factory. We simply must do better for our customers and their passengers.” When Alaska and United Airlines began inspecting their other Max 9s, they reported finding loose hardware including loose bolts in some of the door plugs. Boeing said none of the other Alaska and United Max 9s have been discovered to be missing the critical bolts.
FAA Administrator Michael Whitaker said Tuesday that his agency is about halfway through a six-week audit of manufacturing processes at Boeing and Spirit, its key supplier on the Max. He said the agency is confronted with two questions: What’s wrong with the Max 9? And, “what’s going on with the production at Boeing?”
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