The National Telecommunications Commission (NTC) has directed telecommunications companies to report to the agency problems encountered by their subscribers during SIM registration.
In a memorandum dated December 27, signed by NTC officer-in-charge Ella Blanca Lopez, the telecommunications regulator said it received information from the public about numerous incidents involving unsuccessful or incomplete SIM registration, as well as reports on social media that registration portals are down or inaccessible to subscribers.
The NTC directed the telcos to report "incidents of incomplete registration, platform involved, number of subscribers affected, geographical area, and actions taken to address these issues, as well as actions to mitigate or eliminate future incidents of similar nature."Globe, in an advisory, the NTC for a maximum of 72 hours from December 27 to observe its SIM registration portal as it was made temporarily inaccessible while optimizing the site for an improved customer experience.DITO, meanwhile, said theTo register their SIM cards, users of DITO Telecommunity Corp. can visit https://dito.ph/registerDITO, Globe Telecom Inc. at https://new.globe.com.ph/simreg, and Smart at https://smart.com.ph/simreg.
Major telecommunications firms said they are fully prepared for the implementation of the SIM Card Registration Act but
Indonesia Berita Terbaru, Indonesia Berita utama
Similar News:Anda juga dapat membaca berita serupa dengan ini yang kami kumpulkan dari sumber berita lain.
NTC, telcos urged to make SIM registration convenient, secure, inclusiveThe government and the telecommunications companies must ensure that the mandatory registration of Subscriber Identity Module (SIM) will be convenient, secure and inclusive to end users, Senator Grace Poe said Monday.
Baca lebih lajut »
Globe asks NTC for 72 hours to observe SIM registration portal"These issues prompted Globe to take proactive measures to make the site temporarily inaccessible as customer data security is paramount and any problem detected is treated with the utmost severity," Globe said. "In light of this development, Globe has requested the NTC for a maximum of 72 hours from today to observe our SIM registration portal to ensure all patches made are technically stable," it added.
Baca lebih lajut »
NTC forms task force to monitor SIM card registrationThe NTC on Wednesday announced that it would create a task force to monitor the implementation of the SIM card registration law after glitches marred the first day of registration on Dec. 27. | JMangaluzINQ
Baca lebih lajut »
NTC: SIM card registration assistance in telco service, retail outletsSIM card registration assistance services will be made available at retail and service outlets of telecommunications firms, the NTC said on Wednesday after glitches and other difficulties marred the first day of registration on Tuesday. | JMangaluzINQ
Baca lebih lajut »
All systems go for implementation of SIM registration lawIt is all systems go for the implementation of Republic Act No. 11934, or the SIM registration law, starting Dec. 27 as PTEs have already set up their respective online platforms and are ready to accept registrations.
Baca lebih lajut »
Telcos ready for SIM card registration, birthing pains expectedMajor telecommunications firms on Monday said they are fully prepared for the implementation of the SIM Card Registration Act, but expect birthing pains in the initial stages.
Baca lebih lajut »