People suffering with urgent mental health problems in Wales can now ring NHS 111.
Since it was set up the Welsh government said most of the calls have had their problems resolved through advice on self-management or through referral to the voluntary sector.
It said a minority of callers were referred to urgent mental health care services by the service, which has over 140 staff members across seven health boards.Welsh government deputy minister for mental health, Labour's Lynne Neagle, claimed the new service would "transform the way the NHS responds to urgent mental health issues - and it can accessed by anyone, at any time and from any part of Wales".
She said it was part of a wider package which includes "self-referral to online cognitive behavioural therapy". "We know that sometimes people need to speak to a mental health professional so they can talk through their issues and get the right support whether this be NHS mental health services, primary care, local voluntary services or self-care advice."
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