Many Americans don't expect to rely on the digital services that became commonplace during the pandemic, even as many think it's a good thing if those options remain available in the future.
WASHINGTON — Many Americans don't expect to rely on the digital services that became commonplace during the pandemic after COVID-19 subsides, according to a new poll, even as many think it's a good thing if those options remain available in the future.
People are also reading… Digital daily routines became the default in 2020 as the nation reacted to the rapidly spreading virus, which prompted lockdowns, closed schools and shuttered businesses. Some substitutions, like online shopping and video conference calling, already existed. Others were reimagined or popularized during the pandemic.
Hairston joked that his twin 4-year-old boys are"COVID babies" who didn't even go to a grocery store for much of their young lives. The family used delivery services almost exclusively to avoid venturing out to crowded stores. But going forward, he only expects to use them"from time to time." For many, though, drawbacks outweigh the benefits of relying on digital services in the future. Adults age 50 or older are especially likely to say they are not planning to use the virtual options asked about on the poll going forward, even though many were introduced during the pandemic to protect the at-risk population.
She likes that she doesn't have to drive, but it means a doctor or nurse can't take her vitals or be"hands on" in her care. It was"scary," for example, when all of her appointments in the lead-up to a surgery were online, she said.
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