NETIZENS are up in arms with the Bank of the Philippine Islands (BPI) on Wednesday after they had reported big drops in their accounts based on their transaction records although...
NETIZENS are up in arms with the Bank of the Philippine Islands on Wednesday after they had reported big drops in their accounts based on their transaction records although the Ayala-led bank assured depositors that their accounts are 'safe and secure'.In a statement, BPI admitted: 'Some ATM, CAM deposits, POS and e-commerce debit transactions from Dec. 30 to 31, 2022 were posted twice. We are already working to reverse the duplicate transactions.
However, for user @iamidiosyncratc, it is not new for him and wants people to relax.''I've experienced the 0431 Debit Memo glitch at least 5x since being a BPI account holder for the past 10 years,' he wrote. 'It's a system glitch and it's usually reversed within the day. Your funds are there, don't worry too much.'BPI had explained in previous tweets regarding the so-called Debit Memo.
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BPI account holders air complaints after losing money in 'duplicated transactions''Duplicated transactions' in BPI accounts are fueling discussions and complaints online.
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What happened to BPI transactions on Dec 30-31What BPI advisory means: customers bank accounts might have additional credit (more money if deposits were made) or less credit (if withdrawals, outbound transfer or payments were made) than they should have because transactions were posted twice. /PDI
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BPI customers get surprise deductions due to glitch“I lost money and some of my colleagues lost money too. Complaints are all over their Facebook page. Check yours ASAP and file a complaint to your branch,” said Joyce Lipa in her now viral Facebook post.
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BPI vows to resolve transaction duplication issue ‘within the day’The Ayala Group’s Bank of the Philippine Islands said on Wednesday it was working to resolve duplicate transactions "within the day" after clients complained of unauthorized
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‘ONLY SOME AFFECTED’: BPI correcting double posting of holiday transactionsThe Bank of the Philippine Islands (BPI) on Wednesday said some transactions of its clients during the New Year holidays were double posted, but the lender maintained “only some” were affected.
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