At most of the 30 largest airports, including Los Angeles International, average wait times have fallen significantly, according to three years of TSA data analyzed by The Times.
Summer 2016 found airline passengers across the country fuming about airport security checkpoint lines that stretched for up to two hours.
Keeping airport wait times from increasing — even in the face of record air travel numbers — has been a big worry for the TSA, airports and airlines, all of which benefit from keeping American travelers happy. Richard and Gail Grenier of Yorba Linda recently flew out of LAX to Paris and noticed the TSA lines were a few minutes shorter than in the past.Karen Corcoran, a retiree from Huntington Beach who regularly flies out of LAX to vacation in the U.S. and abroad, said she has also noticed an improvement at TSA checkpoints. “I think it has gotten a little better over the years,” she said.
The average wait time at standard screening lanes at San Diego International Airport rose about half a minute, to just less than eight minutes, while the average wait time at TSA PreCheck rose by nearly a minute, to just over two minutes. San Diego International recorded a 22% jump in passenger screenings, one of the biggest among the nation’s busiest airports.
A combination of factors has kept wait times in check at most of the nation’s busiest airports, aviation experts say. “Having that information up front is really, really important,” said Darby LaJoye, TSA’s executive assistant administrator for the office of security operations.In fact, the federal Government Accountability Office praised the TSA in a report released last year, saying the agency has shared information with airlines and airport operators to ensure that surges in passenger traffic don’t result in prolonged wait times.
Passengers use a new checkpoint with automated screening lanes at John F. Kennedy International Airport in New York in May 2017. The lanes are meant to speed up screening times by allowing up to five passengers at a time to unload their carry-on bags, shoes and belts. “It’s all about ensuring the right amount of people are on duty at the right time,” said Robert Spinden, O’Hare’s assistant federal security director. The department also recently added nine automated screening lanes throughout the airport, he said.
At the airports where wait times have increased since summer 2016, many have lacked terminal space to add TSA checkpoints to absorb boosts in international and domestic travelers, TSA’s LaJoye said.
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