Miss Manners: Is there a good way to complain about restaurant food when you know the owner?

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Miss Manners: Is there a good way to complain about restaurant food when you know the owner?
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Advice from Judith Martin, Nicholas Ivor Martin and Jacobina Martin.

A restaurant outside of town, which was known for pizza and wine, has reworked their menu and changed it to pricey steaks and fine dining-type items. We went to try it out, and it was absolutely awful. Prices had shot up sky-high, though the interior remained unchanged from when it was a pizza place.

We previously frequented this place, but now no one wants to go back unless they change it back to pizza. Also, this is not an area where people would expect fancy food: It is an agricultural community 15 minutes outside of a small city. Being honest would have sounded so negative and rude, but isn’t it also wrong to lie to someone whose business is on the line? If I were that restaurant owner, I would probably want someone to be honest with me. Did I use bad manners?: Bad manners would have been spitting out the jaw-tiring meat and telling the owner it was horrid. Polite, but honest, feedback would have been, “Well, we miss the old pizza place, but we wish you success with your new endeavor.

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